On one of our latest jobs, we had a customer come to us as a referral from another job we did, who had water damage in her house and her insurance company sent in an adjuster to investigate the damage. In the process, however the contractor the adjuster sent out to investigate did way more damage than she started with, inappropriately cutting into materials and slicing at the hardwood floor to where she needed much more repair work done because of the damage he caused.
After seeing a spot on the news last night about an insurance adjusting scam that is currently going on, I have to wonder if that is what happened here, but thankfully, she did not have any further involvement with the adjuster and instead, found her own contractor to do the work.
To stay within her budget, we replaced the kitchen cabinets in the same general layout that they originally were in, we moved the refrigerator to give her more counter space and added some nice, personal touches to give her a new space to call her own.
Our motto and focus in general is that we strive to give our customers an enjoyable, stress-free remodeling experience. But, especially when there is stress and strife to begin with on a project, we make sure to take the absolute best care of our customers so their minds can be at ease in knowing they are going to end up with a lovely, comfortable space and they can leave the memory of what went before in the dust.
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